Our Plans
STANDARD
BEST FOR INDIVIDUALS- WordPress Platform Updates
- Up to 15 Plugin Updates
- Theme Updates
- Weekly Site Backups
- Real-Time Uptime Monitoring
- Daily Database Optimization
- Daily Security Scans For Malware
- Monthly Reporting
Help Desk SupportWooCommerce SupportComplete Malware Removal- Our Standard WordPress Site Plan. Perfect for static WordPress sites that requires monthly maintenance and upkeep guaranteeing a smooth running website.
PREMIUM
BEST FOR LARGE SITES- 3 Hours Help Desk Support
- WooCommerce & Large Site Support
- Complete Malware Removal
- Daily Performance & Speed Scans
- Priority Support
- WordPress Platform Updates
- Up to 40 Plugin Updates
- Theme Updates
- Daily Website Backups
- Real-Time Uptime Monitoring
- Daily Database Optimization
- Daily Security Scans For Malware
- Monthly Reporting
- The Premium WordPress support plan is perfect for website Owners who need priority support and a fully-managed WordPress website along with regular tweaks.
EXPLORE
Our Standard SitePlan, SitePlan Plus, and SitePlan Premium do not include SEO, PPC, conversion optimization, or social media marketing. If you are interested in any of those digital marketing services please get in touch, we’re happy to customize a separate digital marketing campaign to fit your goals.
Call +1 310 9457-414 to talk & Let us help you!
Update Geeks Features
Wordpress Security
We will Protect your websites from Hackers, fix errors and monitor the complete performance.
Site Backup
Having a regular updated backup available of your entire website at your fingertips will resolve any negative issues occur a full WordPress backup is one of our most important services. Your website will never be down for a long period of time.
Installing Updates
Confused with which plugins, theme or platform update needs to be installed. We will handle all of those choice as part of your service.
Database Optimization
Have a well maintained, professionally monitored and bug free website with regular clean up of your database.
Tracking Analytics
Configuring your analytics software offers a comprehensive view of your marketing efforts and much more.
Uptime Monitoring
We will keep track of your website’s progress and get notification if there is any interruption and take quick actions.
Happy Customers
Our Team of WordPress Experts
The team at Update Geeks is a blend of highly qualified WordPress support experts who want to offer website owners, agencies, freelancers and business owners with first class WordPress support, security and maintenance. Our goal is to manage your websites in the best way possible so you can relax and concentrate on your business.
Update Geeks is company of lead to conversion specialist, a complete digital marketing agency which allows us to deliver matchless support but also offer additional services which include SEO, user experience (UX) and conversion optimization.
Frequently Asked Questions
Below are some questions that we get on a regular basis. If you have a question that has not been addressed
here, please contact us and we’ll answer all of your questions as quickly as possible.
What types of tasks are included in Help Desk Support?
Most of the Help desk tasks involve editing content, adding new posts or pages. Minor Modifications to CSS stylesheets of theme are also included along with changes to plugins settings, configuration of forms, Adding new testimonial or changing your current slide picture and much more. So, from code to general wordpress issues our help desk team will manage almost everything associated with designing or development of your WordPress website.
How does the on-boarding process work for new plans?
After registering to the plan that best suits your website’s requirements, you will receive a welcome email with your member specifics along with the details on how to send us your login credentials for both WP and FTP. Once we get all the information, we will have your requirements entirely executed in 24 Hours.
How to use Help Desk Support Hours?
Update Geeks will offer you a member area access where you can Open/Manage and keep an eye on all Help Desk Tickets.
What are your hours of operation and response times?
Our entire team works remotely. Our Business hours are Monday – Friday, 7am – 5pm. We answer all the requests within 8 hours or less in most cases. We can usually resolve Help Desk Requests within 10 business hours. Development requirements are generally accomplished within 24 business hours.
Do you maintain and support WooCommerce websites?
Yes, WooCommerce support is included in our Plus and Premium Plans.
Can numerous domains get help desk support under one package?
If you need us to maintain more than one websites then you will need to subscribe for individual packages for each website, however similar login credentials can be used for all of them.
What if a task requires multiple hours?
Our hourly rate is $37. If the development process requires more than 1 hour, We will quickly develop a custom quote and timeline for your consideration.
Our News
WHY WORDPRESS MAINTENANCE?
Just like any other software you use perhaps, your phone or tablet, a WordPress Website must be maintained regularly. This will guarantee the effective and continuous functioning of your site. Many WordPress site owners either do not know how to conduct scheduled...
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